Payment: Credit card orders are charged after being shipped. We accept Mastercard, Visa, Discover, American Express, Money Orders, Certified Checks, and pre-approved Personal Checks in U.S. Funds. All Personal Checks must be sent in, and funds cleared before merchandise will be sent. California residents are charged 8.25% sales tax.

Shipping: Shipping is free for continental USA shipments. For outside of continental U.S. and the rest of the world, please contact us for a quote. We will ship to a military APO/FBO Box via the U.S. Postal Service when pre-arranged. Call or E-Mail for specific details.

1STOPTIRES.COM carries a large inventory of the products we distribute. All in stock orders will be shipped no later than 2 working days.

All orders shipped within the continental US and orders within size limits (under 8' in length as a general rule) will be shipped by FedEx ground or DHL Ground unless otherwise specified. All orders that cannot be sent via DHL Ground or Fed Ex Ground will be shipped via freight (truck). Transit time for most domestic orders range from 1 day to 7 days depending on the distance from our distribution center to your destination.

Delivery time: Allow 2-7 working days for delivery of non-backordered items. Delivery during the Christmas season may require additional shipping days.

Tracking Number: On the day your order ships, you will receive e-mail notification of the shipment along with Federal Express or DHL Ground tracking information.

Shipping Origin: CARSON CA & CHICAGO IL; USA

Backorder items: If an item is backordered, 1STOPTIRES.COM will notify you via e-mail.

Filling Backorders: Backorders will be filled before new orders when the backordered items become available.

We make every effort to insure that your product arrives within a reasonable amount of time, usually three to five days. However, in the event of an error by the shipping company, we put a "tracer" on the package. The tracer will attempt to locate the whereabouts of the order through the shipping company.

This tracer takes eight days to confirm loss of the product. You may re-order the product before the eight days is over, and it will be shipped again. However, your credit card will be charged for the additional product, and refunded when it's confirmed that your original order was indeed lost by the shipper. If both the new and original order arrive, all you need to do is ship back one of the orders, and we'll refund the proper amount to your credit card.

If you have any questions about this policy, please contact us toll free at 1-866-801-5057.

Warranty: All merchandise on this site is covered by manufacturers' warranty.

Return Policy: We offer 30 day 100% money back guarantee on all of our products (not ran on road or put into service), minus 20% restocking fee. If you are not satisfied, call us and we will refund or exchange your purchase (customer pays shipping on all returned merchandise). We will refund the purchase price of the product and tax only. Shipping charges will not be refunded.